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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joe Cooper

November 21, 2024

5  out of  5
rating by Joe Cooper
"I have been working with Chasity Bush out of the Midwest City branch to help me get my insurance needs honed down to what I actually need. She is very knowledgeable and extremely easy and polite to deal with. Throughout my whole experience we managed to reduce my monthly/annual costs while maintaining the exact coverage I needed. Pleasure to work with! Thanks"
We responded:
"Thanks so much for letting us know about your positive experience with Chastity! She really enjoys being able to help our customers, and I’m glad we were able to find something that works for you! "
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Amy Vargas

October 24, 2024

5  out of  5
rating by Amy Vargas
"I bought a new car and my old insurance company went up on me a $100+ so I called State Farm. Bailey helped me from Brandon’s office and she made everything the most simple for me to switch over, got me the best rates, and was super helpful!! So glad I made the switch!!"
We responded:
"Thanks Amy!! Bailey was really happy to help you get switched over! Thanks for allowing our State Farm agency to handle your insurance needs!"
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Lauret Hooks

September 7, 2024

1  out of  5
rating by Lauret Hooks
"Because every time I call and change something with my contract with them I never get the paperwork in the mail like she said she's going to send I get emails but my phone doesn't allow me to sign things on the phone so I've been kind of disappointed in them for a few years"
We responded:
"Thank you for taking the time to share your feedback. We apologize for any inconvenience caused regarding the paperwork for your contract changes. We understand how important it is to have physical copies for your records. Our corporate office mails out updated policy documents any time a customer makes a change to their policy. However, sometimes it can take several weeks by the time the change has been processed and the documents have made it through the postal system and to your mailbox. With regards to the issues with your phone not allowing for documents to be signed electronically, we are happy to send documents through the mail to be physically signed. Moving forward, please let us know that you would prefer to receive any documents needing a signature in the mail, and we'll be happy to accommodate! We genuinely value your business and appreciate your loyalty over the years. It is our priority to provide excellent service and meet your expectations. Should you have any further concerns or questions, please do not hesitate to reach out to our customer service team directly. Thank you!"
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Korbyn Taylor Tillery

August 16, 2024

5  out of  5
rating by Korbyn Taylor Tillery
"The staff here is so helpful and professional. I was particularly impressed with how friendly, knowledgeable and efficient chastity is!"
We responded:
"Thanks Korbyn! Chastity does an awesome job for our customers!"
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me me

August 15, 2024

5  out of  5
rating by me me
"Very kind and patient."
We responded:
"Thank you for the 5-star review!!"
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Daniel Davis

July 31, 2024

5  out of  5
rating by Daniel Davis
"I love State Farm! I had a pretty tough year full of several pretty unfortunate accidents. Brandon and his team handled everything super well and timely. Zero stress or struggles!"
We responded:
"Thanks for that Daniel! We’re thankful to have you as a customer!"
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chris bryan

April 12, 2024

5  out of  5
rating by chris bryan
"Great insurance provider!! Very professional and great rates!!"
We responded:
"Thank you Chris!"
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Jenny Harmon

March 4, 2024

5  out of  5
rating by Jenny Harmon
"Always very helpful"
We responded:
"Thank you Jenny!"
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Linda Mordecai

February 15, 2024

5  out of  5
rating by Linda Mordecai
"I love this insurance company have my apt on great price thanks so much. The ladies that are there are the nices ladies."
We responded:
"Thanks Linda!"
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Colby Morales

February 9, 2024

5  out of  5
rating by Colby Morales
"I have been insured for about 10 years thru Brandon an his staff at State Farm they are a wonderful team an family they make me feel comfortable an taken care of I couldn’t ask for a better insurance team! 10/10 recommend !"
We responded:
"Thanks for the kind words Colby! We appreciate you!"
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Kimberlee Neice

January 11, 2024

5  out of  5
rating by Kimberlee Neice
"Extremely positive interaction and great customer service."
We responded:
"Thank you Kimberlee!"
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Stephanie Simmons

August 26, 2023

5  out of  5
rating by Stephanie Simmons
"I’d like to give a big shout out to Justin with State Farm, Brandon Ersteniuk in Midwest City.. He’s really saved me a lot of money on my car insurance. I explored the thought of switching over my home owners insurance and it saved me even more on my car insurance. You don’t have to have home owners to get a good rate.. All I had to do was text a copy of my insurance card at the time and Justin did the rest. Give him the opportunity to help you like he did me. Great communication, You won’t regret it! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"We’re thrilled to hear you had a great experience with getting switched to our State Farm Agency! Justin enjoyed working with you, he does a great job for our customers. Thank you for the review!"
Profile photo of Carol Hopper

Carol Hopper

August 17, 2023

5  out of  5
rating by Carol Hopper
"We were very impressed with Justin and his professionalism and promptness in response to our inquiry. We look forward to working with Brandon and Justin! Thank you!"
We responded:
"Thank you for the opportunity to earn your business, Carol. And thank you for the 5-star review!"
Profile photo of Jennifer Brook

Jennifer Brook

August 12, 2023

5  out of  5
rating by Jennifer Brook
"My husband and I decided to shop insurance this past week and were connected to Justin Langford! I have paid too much for our policies for years bc I have dreaded dealing with the transition. Justin made this experience pain free, stress free, and simple! He spent time answering all my questions, followed up so quickly with the email of information I requested, and provided the quote details! He exceeded my expectation and made this an excellent experience! Not to mention he saved us SOOOO much money for a higher level of coverage! 10 out of 10, DO recommend!"
We responded:
"Thanks Jennifer, we really appreciate you sharing your experience! Thank you for choosing our State Farm agency!"
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Dewey Towe

August 10, 2023

5  out of  5
rating by Dewey Towe
"My agent at state farm was very quick with my quote and the lowest I could find,he didn't harass me with any nonsense that didn't have to do with the business I was looking for! I'd give him 10 stars if I could! THANK YOU MR. ERSTENIUK!!! "BRANDON""
We responded:
"Thanks Dewey, we’re happy we were able to help out!"
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Antonia Nelson

August 7, 2023

5  out of  5
rating by Antonia Nelson
"Highly recommend. Got a good rate and also was in and out the door very quickly!"
We responded:
"Thanks Antonio, Justin was happy we got you switched over!"
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baylee trotter

May 22, 2023

1  out of  5
rating by baylee trotter
"Do not choose this insurance company. After raising our rates about 50 times every policy. We decided to choose somebody else. Low and behold, we had a stolen vehicle back in 2017. This insurance company refuses to remove this, it’s been almost 6 years. Everybody knows that a ticket and a wreck always comes off in three years. Obviously they did not want us to leave this insurance company so they’re leaving that on there so we’re being charged more money than we need to be.We are of the age is nearing Social Security. We really can’t afford this, and he has actually sabotaged us and shot us in the foot. Beware!!!! he is a snake. My Husband has went down and spoke with him ,I have called the office several times, and the new insurance company has also made contact with them. Stilll they refused to remove it why?????"
We responded:
"Thank you for leaving us a review. I’m sorry you’re having a frustrating experience with your current insurance policies and rates. Even though you are no longer a customer with our office, we certainly appreciate you for allowing us to handle your insurance needs during your tenure with our agency. Unfortunately, as we discussed, your circumstances are beyond our ability to provide assistance. If you would like to discuss this issue further, please call our office to speak with me. "
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Michelle Phillips

May 11, 2023

5  out of  5
rating by Michelle Phillips
"We love this office! Everyone is always so kind and helpful. They have always followed through with what they say and the few times we have had to file a claim they helped make the process seamless."
We responded:
"Thank you so much Michelle! We appreciate the kind words!"
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Samantha King

May 1, 2023

5  out of  5
rating by Samantha King
"Taken care of my grandparents for years and now I've recently joined extremely satisfied with my experience highly recommend"
We responded:
"Thanks Samantha, we’re happy to have you with our agency!"
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Karron Williams

April 24, 2023

5  out of  5
rating by Karron Williams
"Treated great"
We responded:
"Thanks for the review Karron!"
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Jaime Monte

April 5, 2023

5  out of  5
rating by Jaime Monte
"Everyone is always kind helpful"
We responded:
"Thank you so much Jaime!"
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Barbara Foreman

March 24, 2023

5  out of  5
rating by Barbara Foreman
"Wonderful service! Explaines everything clearly, offered multiple options and made signing up for insurance policy easy and quick. Justin is AWESOME!!"
We responded:
"Thanks Barbara, we really appreciate your kind words about our State Farm Agency!"
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dillon mcelfresh

March 22, 2023

5  out of  5
rating by dillon mcelfresh
"Fast friendly service! Jonna Warrick"
We responded:
"Thank you for the review!"
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R Vincent

March 19, 2023

5  out of  5
rating by R Vincent
"Justin was wonderful to work with. He was quick getting quotes to me for various things. Answered all my questions once he went over everything with me. The ease of switching over was nice and flawless."
We responded:
"Justin really enjoyed working with you! Thanks for the 5-star review!"
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Coryn Carrasquillo

February 19, 2023

5  out of  5
rating by Coryn Carrasquillo
"The staff is super friendly and helpful!"
We responded:
"Thank you Coryn!"